Can I track my order?
How long does it take my order to arrive?
Depends on where you live. The shipping estimates below will give you an idea of when you should expect your order so you can plan celebrations accordingly. (Don’t forget to get us tagged!)
West Malaysia: Typically 2-3 business days. However, due to COVID-19, orders may take up to a week.
East Malaysia: Typically 3-5 business days. However, due to COVID-19, orders may take up to two weeks.
All other international customers: Typically 10-14 business days. However, due to COVID-19, orders may take up to four weeks.
Can I change or cancel my order once I’ve placed it?
If you want to change your order please email email@example.com with your order details as soon as possible and we will try and help, however our warehouse elves may have already sent it out. (They can’t help it! They love to be efficient! It’s not their fault!)
Unfortunately once the order has been shipped, it’s yours.